FAQ

SimpleTouch FE

  • I get a "Class not registered" error when I start SimpleTouch or the Config program.

    This error is caused by your windows installation missing the flash Active-X component.

    Solution:
    Either use the non-flash version of SimpleTouch FE or install the Active-X component.
    Unpack wherever you want and run the included batch-file to register it.
    Be aware that it’s potentionally tricky to delete the ocx-file once you have registered it.  🙂

  • I get a "The pins are not connected" error when trying to display a video.

    You are missing the direct show codec for that particular video-format.

    Solution:
    Download and install the proper codec.