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FAQ Category: SimpleTouch FE

I get a “The pins are not connected” error when trying to display a video.

You are missing the direct show codec for that particular video-format. Solution: Download and install the proper codec.

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I get a “Class not registered” error when I start SimpleTouch or the Config program.

This error is caused by your windows installation missing the flash Active-X component. Solution: Either use the non-flash version of SimpleTouch FE or install the Active-X component. Unpack wherever you want and run the included batch-file to register it. Be aware that it’s potentionally tricky to delete the ocx-file once you have registered it.  🙂

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